Choose SOOdispatch
by IEL Services
Our mission: help our customers develop a strong competitive advantage in their field service activity, by implementing an agile information system that meets their clients’ specific needs, while adapting to their internal organization.
Choose SOOdispatch
by IEL Services
IEL SERVICES is a software publisher specializing in field service management (FSM), supply chain and maintenance. SooDispatch is cloud based (SaaS – Software as a Service).
Our mission: help our customers develop a strong competitive advantage in their field service activity, by implementing an agile information system that meets their clients’ specific needs, while adapting to their internal organization.
Functional expertise
Operational exchange
Our technical support team is made up of employees who all have operational experience in maintenance or logistics companies. SooDispatch process & change management is smooth and easy to adopt & use.
Technical talks
Facilitating dialogue between development teams and network infrastructure management teams is essential for business tools performance.
Experience in production
All our employees are aware of the impact of our IT tool on your company’s day(to-day operations and handle support requests according to severity.
Employees
Years of company existence
Daily users
Features
On-site requests per year
Our history
Your business should never be disrupted by IT issues!
We are a software publisher, specializing in the field service, maintenance and supply chain. Our software are all ‘Soo’ (Software Order Organization).
OUR ORGANIZATION
We assist operational staff and managers in their daily activity monitoring; to add value to the services provided to their clients.
We cover the entire project cycle:
- Consulting and recommendations
- Adhoc customized development if required
- Testing, certification, software qualification
- SaaS Deployment and maintenance
- Training, Support and hotline
You have a project ?
Do you want to know which solution is right for your business?
SOOdispatch is a field service management software dedicated to maintenance providers.
It manages all the maintenance operations from the request to the invoice, including planning, field activity follow-up and the management of spare parts related to the on-site works.
Operational staff have an immediate and synthetic view of the day’s status, managers have an economic view of the activity and sales staff have a transversal view of the activity allowing them to prepare pricing and customer follow-up meetings. A customer extranet opens your activity dedicated to every customer. The monitoring of on-site works on PDA (IOS & Android smartphones & tablets) enables real-time follow-up of field activity.
You have a project ?
Do you want to know which solution is right for your business?
SOOdispatch is a field service management software dedicated to maintenance providers.
It manages all the maintenance operations from the request to the invoice, including planning, field activity follow-up and the management of spare parts related to the on-site works.
Operational staff have an immediate and synthetic view of the day’s status, managers have an economic view of the activity and sales staff have a transversal view of the activity allowing them to prepare pricing and customer follow-up meetings. A customer extranet opens your activity dedicated to every customer. The monitoring of on-site works on PDA (IOS & Android smartphones & tablets) enables real-time follow-up of field activity.
Clients
They trust us
Save time, increase profitability & client satisfaction while simplifying your technicians‘ daily work and your planner’s workload.
We help you manage all installation & maintenance operations, from the creation of the request, quoting to invoicing, including planning, field follow-up and the management of spare parts linked to on-site works.
Save time, increase profitability & client satisfaction while simplifying your technicians‘ daily work and your planner’s workload.
We help you manage all installation & maintenance operations, from the creation of the request, quoting to invoicing, including planning, field follow-up and the management of spare parts linked to on-site works.
