Industry

Easily manage your activity

Industry

 

 

Easily manage your activity

Office automation installer / maintainer

Follow your contractual preventive visits or preventive maintenance with SOOdispatch.

Deliver consumables to your customers ‘Just On time’.

Manage your copy invoicing statements as closely as possible.

IoT (Internet of Things)

You install IOT sensors of all types.

Each sensor installation requires a specific and detailed installation report.

Thanks to SOOdispatch, you can plan & follow the execution of the deployment of any type of sensor on the same site, simply. You then set up & produce specific reports for each type of equipment by integrating measurement data, contractual information, photos, etc.

Health

Digital transformation in the healthcare sector permits to take care of: the connected room, the ambulatory path, the connected patient.

To respond to this complex multi-asset management, SOODispatch assists you in finding the best technician with the right skills and the right tools to perform the service as soon as possible. Improve your first-pass repair rate.

Retail

You are a RETAIL installer or maintainer?

You need to be able to quickly assign the right resource to the right area with the necessary skills and the right tools. SOOdispatch is there to assist you.

Are your SLAs contractual? Follow in real time your SLA compliance rate for a given customer/contract and preserve the rate you have negotiated with your customers.

Banking

Maintaining or deploying banking equipment requires, beyond technical skills, the ability to react quickly due to very short SLAs.

You also need to coordinate certain services with security companies (access to ATM safes for example), to maintain a fleet of equipment and to follow the contractual preventive visits.

SOOdispatch assists you in the planning of services and guides you to measure & respect contractual deadlines with your customers.

Elevator operator

The installation and maintenance of lifts must take into account the technical specifics of each equipment in its environment. Moreover, on-site works in case of failure must meet the requirements of each equipment in order to minimize the lead time to users.

SOOdispatch helps elevator operators to guarantee their intervention time in case of failure and to keep the equipment in conformity.

Telecom

Telecom installation activities require a high level of reactivity from your field staff to accurately fill in the reports requested by customers.

You usually plan the services by making appointments with the final customers.

You must ensure that the technician you assign has the necessary equipment to perform the service (e.g. fiber installation or repair), and then check that work is being done correctly & in time (eg. pictures prior and post work).

Fire protection - Security

The maintenance of security and fire protection equipment requires particular vigilance in compliance with installation and control standards. Each equipment and context implies specifics that are critical to respect by technicians.

SOOdispatch allows you to manage your installation and maintenance activity in compliance with safety approvals for each equipment and on-site work.

Audit - Control office

You are a control office and need to plan recurring visits to your customers’ equipment.

SOOdispatch brings you the tools and flows necessary to manage your activity & report accordingly with customized feedbacks, pictures and recommendations.

EVSE (Electric Vehicle Supply Equipment)

The installation of charging stations for electric vehicles requires a high level of expertise in both technical services and design office activities.

Manage the complete cycle of EVSE deployment by integrating :

  • On-site audits
  • Technical validation by the engineering department
  • Customer quotations & signature
  • On-site installation
  • Delegation of a control office according to the type of activity and the country
  • Management of maintenance contracts
  • Follow-up of contractual preventive visits

SOOdispatch integrates all the necessary flows to manage the EVSE activity, from the initial customer request to the invoicing.

t

Do you have a specific activity?

Your activity is not listed?

Do not hesitate to contact us, we probably have a flow adapted to your business!

Retail

You are a RETAIL installer or maintainer?

You need to be able to quickly assign the right resource to the right area with the necessary skills and the right tools. SOOdispatch is there to assist you.

Are your SLAs contractual? Follow in real time your SLA compliance rate for a given customer/contract and preserve the rate you have negotiated with your customers.

Telecom

Telecom installation activities require a high level of reactivity from your field staff to accurately fill in the reports requested by customers.

You usually plan the services by making appointments with the final customers.

You must ensure that the technician you assign has the necessary equipment to perform the service (e.g. fiber installation or repair), and then check that work is being done correctly & in time (eg. pictures prior and post work).

Banking

Maintaining or deploying banking equipment requires, beyond technical skills, the ability to react quickly due to very short SLAs.

You also need to coordinate certain services with security companies (access to ATM safes for example), to maintain a fleet of equipment and to follow the contractual preventive visits.

SOOdispatch assists you in the planning of services and guides you to measure & respect contractual deadlines with your customers.

Fire protection - Security

The maintenance of security and fire protection equipment requires particular vigilance in compliance with installation and control standards. Each equipment and context implies specifics that are critical to respect by technicians.

SOOdispatch allows you to manage your installation and maintenance activity in compliance with safety approvals for each equipment and on-site work.

Office automation installer / maintainer

Follow your contractual preventive visits or preventive maintenance with SOOdispatch.

Deliver consumables to your customers ‘Just On time’.

Manage your copy invoicing statements as closely as possible.

Health

Digital transformation in the healthcare sector permits to take care of: the connected room, the ambulatory path, the connected patient.

To respond to this complex multi-asset management, SOODispatch assists you in finding the best technician with the right skills and the right tools to perform the service as soon as possible. Improve your first-pass repair rate.

EVSE (Electric Vehicle Supply Equipment)

The installation of charging stations for electric vehicles requires a high level of expertise in both technical services and design office activities.

Manage the complete cycle of EVSE deployment by integrating :

  • On-site audits
  • Technical validation by the engineering department
  • Customer quotations & signature
  • On-site installation
  • Delegation of a control office according to the type of activity and the country
  • Management of maintenance contracts
  • Follow-up of contractual preventive visits

SOOdispatch integrates all the necessary flows to manage the EVSE activity, from the initial customer request to the invoicing.

Audit - Control office

You are a control office and need to plan recurring visits to your customers’ equipment.

SOOdispatch brings you the tools and flows necessary to manage your activity & report accordingly with customized feedbacks, pictures and recommendations.

IoT (Internet of Things)

You install IOT sensors of all types.

Each sensor installation requires a specific and detailed installation report.

Thanks to SOOdispatch, you can plan & follow the execution of the deployment of any type of sensor on the same site, simply. You then set up & produce specific reports for each type of equipment by integrating measurement data, contractual information, photos, etc.

Elevator operator

The installation and maintenance of lifts must take into account the technical specifics of each equipment in its environment. Moreover, on-site works in case of failure must meet the requirements of each equipment in order to minimize the lead time to users.

SOOdispatch helps elevator operators to guarantee their intervention time in case of failure and to keep the equipment in conformity.

t

Do you have a specific activity?

Your activity is not listed?

Do not hesitate to contact us, we probably have a flow adapted to your business!

Products

Logiciel Back-Office Full Web

Le « coeur » de SOOdispatch intégrant toutes les fonctionnalités du logiciel. Accessible depuis un simple navigateur internet.

Products

Back-office client server software

The “heart” of SOOdispatch integrating all the software’s functionalities.
Accessible from a simple internet browser.

Products

Front-Office : Customer Extranet

Your customers request to follow the evolution of installation & maintenance of their solutions, live. SOODispactch provides you with a website dedicated to each of them. Thanks to their Customer Area, they can follow activities and/or create new requests.

Products

Front-Office : Extranet client

Your customers request to follow the evolution of installation & maintenance of their solutions, live. SOODispactch provides you with a website dedicated to each of them. Thanks to their Customer Area, they can follow activities and/or create new requests.

Products

Front-office: Worker Intranet

Your workers / technicians have a dedicated space to follow and manage their on-site works and required spare parts as well as a mobile Android / IOS app working in autonomous mode, whether they are online or not.

Products

Front-office : Intranet intervenant

Your customers request to follow the evolution of installation & maintenance of their solutions, live. SOODispactch provides you with a website dedicated to each of them. Thanks to their Customer Area, they can follow activities and/or create new requests.

Clients

They trust us

Save time and increase profitability

SOOdispatch is a FSM (field Service Management) Cloud software dedicated service providers.
We help you manage all installation & maintenance operations, from the creation of the request, quoting to invoicing, including planning, field follow-up and the management of spare parts linked to on-site works.