{"id":9094,"date":"2023-03-12T19:16:08","date_gmt":"2023-03-12T19:16:08","guid":{"rendered":"https:\/\/www.soodispatch.com\/?page_id=9094"},"modified":"2024-02-20T14:12:30","modified_gmt":"2024-02-20T14:12:30","slug":"features-en","status":"publish","type":"page","link":"https:\/\/www.soodispatch.com\/en\/features-en\/","title":{"rendered":"Features"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|phone&#8221; disabled_on=&#8221;on|off|off&#8221; admin_label=&#8221;Header&#8221; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_direction=&#8221;158deg&#8221; background_color_gradient_stops=&#8221;#0a75b2 19%|#f5f7f9 100%&#8221; background_color_gradient_start=&#8221;#0a75b2&#8243; background_color_gradient_start_position=&#8221;19%&#8221; background_color_gradient_end=&#8221;#f5f7f9&#8243; background_image=&#8221;https:\/\/www.soodispatch.com\/wp-content\/uploads\/2022\/06\/Fonctionnalite1-1.png&#8221; 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animation_style=&#8221;fade&#8221; header_font_size_tablet=&#8221;38px&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_text_shadow_style=&#8221;preset3&#8243; header_text_shadow_vertical_length=&#8221;0.3em&#8221; header_text_shadow_blur_strength=&#8221;1.4em&#8221; header_text_shadow_color=&#8221;rgba(0,0,0,0.24)&#8221; global_colors_info=&#8221;{}&#8221; header_3_font_size__hover=&#8221;22px&#8221; header_3_font_size__hover_enabled=&#8221;22px&#8221; header_3_letter_spacing__hover=&#8221;0px&#8221; header_3_letter_spacing__hover_enabled=&#8221;0px&#8221; header_3_line_height__hover=&#8221;1em&#8221; header_3_line_height__hover_enabled=&#8221;1em&#8221; header_3_text_shadow_style__hover=&#8221;none&#8221; header_3_text_shadow_style__hover_enabled=&#8221;none&#8221; header_3_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_3_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;]<\/p>\n<h1>Features<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.4em&#8221; max_width=&#8221;80%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>SooDispatch is an ERP that covers all features<\/h2>\n<h2>required to manage Field Service properly.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;1561px&#8221; custom_margin=&#8221;128px|auto||auto|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.soodispatch.com\/wp-content\/uploads\/2023\/03\/Frise-Features-Version-EN-.png&#8221; 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background_horizontal_offset=&#8221;-28%&#8221; custom_margin=&#8221;||12px||false|false&#8221; custom_padding=&#8221;0vw||0||false|false&#8221; custom_padding_tablet=&#8221;||44vw&#8221; custom_padding_phone=&#8221;&#8221; bottom_divider_style=&#8221;arrow&#8221; bottom_divider_height=&#8221;21vw&#8221; bottom_divider_repeat=&#8221;1x&#8221; bottom_divider_color_tablet=&#8221;&#8221; bottom_divider_color_phone=&#8221;&#8221; bottom_divider_color_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; max_width=&#8221;1985px&#8221; custom_padding=&#8221;65px||0px||false|false&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;Poppins|600|||||||&#8221; header_font_size=&#8221;4vw&#8221; header_line_height=&#8221;1.5em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;30px&#8221; header_2_line_height=&#8221;1.4em&#8221; text_orientation=&#8221;center&#8221; background_layout=&#8221;dark&#8221; max_width_tablet=&#8221;&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|phone&#8221; custom_margin=&#8221;||20px&#8221; custom_padding=&#8221;||||false|false&#8221; animation_style=&#8221;fade&#8221; animation_duration=&#8221;1050ms&#8221; header_font_size_tablet=&#8221;38px&#8221; header_font_size_phone=&#8221;28px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_text_shadow_style=&#8221;preset3&#8243; header_text_shadow_vertical_length=&#8221;0.3em&#8221; header_text_shadow_blur_strength=&#8221;1.4em&#8221; header_text_shadow_color=&#8221;rgba(0,0,0,0.24)&#8221; global_colors_info=&#8221;{}&#8221; header_3_font_size__hover=&#8221;22px&#8221; header_3_font_size__hover_enabled=&#8221;22px&#8221; header_3_letter_spacing__hover=&#8221;0px&#8221; header_3_letter_spacing__hover_enabled=&#8221;0px&#8221; header_3_line_height__hover=&#8221;1em&#8221; header_3_line_height__hover_enabled=&#8221;1em&#8221; header_3_text_shadow_style__hover=&#8221;none&#8221; header_3_text_shadow_style__hover_enabled=&#8221;none&#8221; header_3_text_shadow_color__hover=&#8221;rgba(0,0,0,0.4)&#8221; header_3_text_shadow_color__hover_enabled=&#8221;rgba(0,0,0,0.4)&#8221;]<\/p>\n<h1>Features<\/h1>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.19.4&#8243; _module_preset=&#8221;default&#8221; header_2_font=&#8221;Poppins|500|||||||&#8221; header_2_text_color=&#8221;#FFFFFF&#8221; header_2_font_size=&#8221;19px&#8221; header_2_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;24px||27px||false|false&#8221; custom_padding=&#8221;|15px||15px|false|true&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>SooDispatch is an ERP that covers all features<\/h2>\n<h2>required to manage Field Service properly.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row custom_padding_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; max_width=&#8221;1985px&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; use_custom_width=&#8221;on&#8221; width_unit=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_image src=&#8221;https:\/\/www.soodispatch.com\/wp-content\/uploads\/2022\/06\/Fonctionnalite1-MOBILE-1.png&#8221; align=&#8221;center&#8221; force_fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||77px||false|false&#8221; 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milestones<\/li>\n<li style=\"text-align: left;\">Workload gantt chart<\/li>\n<li style=\"text-align: left;\"><\/li>\n<li style=\"text-align: left;\">* Optional module<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb title=&#8221;Mobility \/ onsite work reporting&#8221; image=&#8221;https:\/\/www.soodispatch.com\/wp-content\/uploads\/2022\/07\/Mobilite-suivi-de-terrain-1.png&#8221; image_icon_width=&#8221;80%&#8221; content_max_width=&#8221;1300px&#8221; image_icon_width_tablet=&#8221;&#8221; image_icon_width_phone=&#8221;200px&#8221; image_icon_width_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.19.4&#8243; header_font=&#8221;Poppins|600|||||||&#8221; header_line_height=&#8221;1.6em&#8221; body_font=&#8221;||||||||&#8221; body_line_height=&#8221;2em&#8221; background_color=&#8221;#ffffff&#8221; image_icon_custom_margin=&#8221;-45px||-39px||false|false&#8221; 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header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>ADMINISTRATIVE \/ FINANCIAL FOLLOW-UP<\/h3>\n<h4>CUSTOMER PRE-INVOICING<\/h4>\n<ul>\n<li>Powerful calculation engine for pre-invoicing, by fixed price, by time on site, by estimate, by operating sector, by market code&#8230;<\/li>\n<li>Management of complex tariffs: Specific rate for a customer account, a specific market code, a specific geographical sector.<\/li>\n<li>Management of simultaneous services (specific rate for an intervention on the same site, on the same day by the same person&#8230;<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>COMMUNICATION \/ EDM \/ API<\/h3>\n<h4>EDM (Electronic Document Management)<\/h4>\n<ul>\n<li>Technician<\/li>\n<li>Customer<\/li>\n<li>Order<\/li>\n<li>Contract<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>COMMUNICATION \/ EDM \/ API<\/h3>\n<h4>EDI \/ API<\/h4>\n<p>Powerful and fully customizable inbound and outbound EDI engine.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; link_option_url=&#8221;#&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>COMMUNICATION \/ EDM \/ API<\/h3>\n<h4>EMAIL \/ SMS ENGINE<\/h4>\n<p>An email and SMS engine, fully configurable, is delivered as standard. It allows you to automate the sending of emails and SMS at each status change of an order.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_width_px__hover=&#8221;1080px&#8221; custom_width_px__hover_enabled=&#8221;1080px&#8221; custom_width_percent__hover=&#8221;80%&#8221; custom_width_percent__hover_enabled=&#8221;80%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; use_custom_gutter__hover=&#8221;off&#8221; use_custom_gutter__hover_enabled=&#8221;off&#8221; gutter_width__hover=&#8221;3&#8243; gutter_width__hover_enabled=&#8221;3&#8243; parallax_1__hover=&#8221;off&#8221; parallax_1__hover_enabled=&#8221;off&#8221; parallax_2__hover=&#8221;off&#8221; parallax_2__hover_enabled=&#8221;off&#8221; parallax_3__hover=&#8221;off&#8221; parallax_3__hover_enabled=&#8221;off&#8221; parallax_4__hover=&#8221;off&#8221; parallax_4__hover_enabled=&#8221;off&#8221; parallax_5__hover=&#8221;off&#8221; 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header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>PORTALS<\/h3>\n<h4>FULL WEB CLIENT PORTAL<\/h4>\n<ul>\n<li>Real-time monitoring of on-site works<\/li>\n<li>A follow-up in project mode on a map<\/li>\n<li>Creation of on-site orders<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>PORTALS<\/h3>\n<h4>TECHNICIAN\u2019S PORTAL<\/h4>\n<ul>\n<li>Management of on-sites<\/li>\n<li>Reporting of arrivals on site<\/li>\n<li>Feedback of on-site work end<\/li>\n<li>Uploading of attachments (photos, reports, etc. &#8230;)<\/li>\n<li>Management of spare parts<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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_builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_margin=&#8221;-37px||||false|false&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>COMMUNICATION \/ EDM \/ API<\/h3>\n<h4>EDM (Electronic Document Management)<\/h4>\n<ul>\n<li>Technician<\/li>\n<li>Customer<\/li>\n<li>Order<\/li>\n<li>Contract<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>COMMUNICATION \/ EDM \/ API<\/h3>\n<h4>EDI \/ API<\/h4>\n<p>Powerful and fully customizable inbound and outbound EDI engine.[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>COMMUNICATION \/ EDM \/ API<\/h3>\n<h4>EMAIL \/ SMS ENGINE<\/h4>\n<p>An email and SMS engine, fully configurable, is delivered as standard. It allows you to automate the sending of emails and SMS at each status change of an order.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_width_px__hover=&#8221;1080px&#8221; custom_width_px__hover_enabled=&#8221;1080px&#8221; custom_width_percent__hover=&#8221;80%&#8221; custom_width_percent__hover_enabled=&#8221;80%&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; use_custom_gutter__hover=&#8221;off&#8221; use_custom_gutter__hover_enabled=&#8221;off&#8221; gutter_width__hover=&#8221;3&#8243; gutter_width__hover_enabled=&#8221;3&#8243; parallax_1__hover=&#8221;off&#8221; parallax_1__hover_enabled=&#8221;off&#8221; parallax_2__hover=&#8221;off&#8221; parallax_2__hover_enabled=&#8221;off&#8221; parallax_3__hover=&#8221;off&#8221; parallax_3__hover_enabled=&#8221;off&#8221; parallax_4__hover=&#8221;off&#8221; parallax_4__hover_enabled=&#8221;off&#8221; parallax_5__hover=&#8221;off&#8221; 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header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_margin=&#8221;-33px||||false|false&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>PORTALS<\/h3>\n<h4>FULL WEB CLIENT PORTAL<\/h4>\n<ul>\n<li>Real-time monitoring of on-site works<\/li>\n<li>A follow-up in project mode on a map<\/li>\n<li>Creation of on-site orders<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.19.4&#8243; text_font=&#8221;||||||||&#8221; text_line_height=&#8221;2em&#8221; header_2_font=&#8221;Poppins|600|||||||&#8221; header_2_font_size=&#8221;40px&#8221; header_2_line_height=&#8221;1.4em&#8221; header_3_font=&#8221;Poppins|600||on|||||&#8221; header_3_text_color=&#8221;#600091&#8243; header_3_font_size=&#8221;13px&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.8em&#8221; background_color=&#8221;#ffffff&#8221; max_width=&#8221;700px&#8221; custom_padding=&#8221;30px|30px|30px|30px|true|true&#8221; animation_style=&#8221;zoom&#8221; animation_intensity_zoom=&#8221;10%&#8221; header_2_font_size_tablet=&#8221;26px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; border_radii=&#8221;on|10px|10px|10px|10px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;10px&#8221; box_shadow_blur=&#8221;80px&#8221; box_shadow_spread=&#8221;-10px&#8221; box_shadow_color=&#8221;rgba(44,54,92,0.2)&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; box_shadow_vertical__hover=&#8221;50px&#8221; box_shadow_vertical__hover_enabled=&#8221;on&#8221; box_shadow_blur__hover=&#8221;180px&#8221; box_shadow_blur__hover_enabled=&#8221;on&#8221;]<\/p>\n<h3>PORTALS<\/h3>\n<h4>TECHNICIAN\u2019S PORTAL<\/h4>\n<ul>\n<li>Management of on-sites<\/li>\n<li>Reporting of arrivals on site<\/li>\n<li>Feedback of on-site work end<\/li>\n<li>Uploading of attachments (photos, reports, etc. &#8230;)<\/li>\n<li>Management of spare parts<\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; 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