Choose the right SOOdispatch software that fits your business
SOOdispatch is a SaaS solution available by monthly / annual subscription fee.
Licenses are required for the back office (planners) only.
Licences are free of charge for all technicians (whether employees or freelancers)
Example: 5 planners to manage 50 technicians require 10 licences only AND NOT 100 licences.
Back-office licence up to 10 users
SELFSERVE- Annual Upfront Payment discount -20% – Complete BackOffice Web App – Mobile app IOS & Android – Communication to contractors / Clients – Data tools – IS integration – 15 GB hosting
Features included
WEB BackOffice application
Web planning with real time monitoring of activities
Customer / site / equipment database
Contracts database
SLA management (GTI / GTR by customer / contract / equipment)
Management of field resources’ skills
Management of field resources’ tools
Organization of data by “Agencies
Data organization by Business Unit (Activity)
Document management attached to the Customer, Contract, File
Planning of grouped interventions (several services on a participant in 1 click)
Mobile application
Availability of the application in “offline” mode
Customization of the intervention reports
Photos in the reports
Input of activities (working time, journey, break)
Planning of interventions from the mobile terminal
Inventory management
Follow-up of parcel deliveries and pick-up points (added to the rounds)
Free mobile application: 10
Communication to customers
Word and PDF report generator
Outgoing EDI email module configurable by customer account, contract
Data tools
Cockpit: real-time activity indicators
IS integration
Incoming email connectors (email body, PDF)
Standard SooDispatc EDI to Soodispatch (Ordering party, Subcontractor)
Hosting
15 GB data storage
24/7 Supervision
Ticketing system support
Back-office licence up to 50 users
STANDARD- Annual Upfront Payment discount -20% – Complete BackOffice Web App – Mobile app IOS & Android – Communication to contractors / Clients – Data tools – IS integration – 50 GB hosting
Features included
WEB BackOffice application
Web planning with real time monitoring of activities
Customer / site / equipment database
Contracts database
SLA management (GTI / GTR by customer / contract / equipment)
Management of field resources’ skills
Management of field resources’ tools
Organization of data by “Agencies
Data organization by Business Unit (Activity)
Document management attached to the Customer, Contract, File
Planning of grouped interventions (several services on a participant in 1 click)
Logistics
Management of central, virtual, embedded and delocalized stocks
Inventory management
Stock transfers
Project management – Option + 29€HT/user
Project costing
Gantt view of a deployment follow-up
Project progress report
Addition of generic project loads
Result report on costed projects
CRM – Option + 29€HT/user
Lead management
Creation / Planning of audit request before quotation
Creation of advanced quotes
Integration of leads by API, Email
Customer portal for service follow-up
Portal of service follow-up
Service creation
Inventory tracking
Project tracking
Mobile application
Availability of the application in “offline” mode
Customization of intervention reports
Photos in the reports
Input of activities (working time, journey, break)
Planning of interventions from the mobile terminal
Inventory management
Follow-up of parcel deliveries and pick-up points (added to the rounds)
Free mobile application: 50
Communication to customers
Word and PDF report generator
Real time information to customers by email and SMS (except cost of sending SMS)
Outgoing EDI email module configurable by customer account, contract
Data tools
Cockpit: real-time activity indicators
Analytics” module: monitoring of “business” indicators
IS integration
Standard connectors
Incoming email connectors (email body, PDF)
Data exchange via Web Services
Standard EDI SooDispatch to Soodispatch (Ordering party, Subcontractor)
Hosting
50 GB data storage
24/7 Supervision
Customer support
Customer success Manager
Account Manager
Ticketing System Support
Phone support
Back-Office license for up to 300 users (more than 300 on request)
CUSTOM- Annual Upfront Payment discount -20% – Complete BackOffice Web App – Mobile app IOS & Android – Communication to contractors / Clients – Data tools – IS integration – 100 GB hosting
Features included
WEB BackOffice application
Web planning with real time monitoring of activities
Cartographic planning module
Customer / site / equipment database
Contracts database
SLA management (GTI / GTR by customer / contract / equipment)
Field resources skills management
Management of field resources’ tools
Organization of data by “Agencies
Data organization by Business Unit (Activity)
Document management attached to the Customer, Contract, File
Planning of grouped interventions (several services on a participant in 1 click)
Logistics
Management of central, virtual, embedded and delocalized stocks
Inventory management
Stock transfers
Valuation of stocks to date
KPIs Inventory variance management (in percentage)
Management of repairer returns
Project management – Option + 29€HT/user
Project costing
Gantt view of a deployment follow-up
Project progress report
Addition of generic project loads
Result report on costed projects
CRM – Option + 29€HT/user
Lead management
Creation / Planning of audit request before quotation
Creation of advanced quotes
Integration of leads by API, Email
Customer portal for service follow-up
Portal of service follow-up
Service creation
Inventory tracking
Project tracking
Resource planning reservations
Mobile application
Availability of the application in “offline” mode
Customization of intervention reports
Photos in the reports
Entering activities (work time, travel time, breaks)
Planning of interventions from the mobile terminal
Inventory management
Follow-up of parcel deliveries and pick-up points (added to the rounds)
Free mobile application: 300
Communication to customers
Word and PDF report generator
Real time information to customers by email and SMS (except cost of sending SMS)
Outgoing EDI email module configurable by customer account, contract
Dalenys connection to SumUp® payment terminals
Data tools
Cockpit: real-time activity indicators
Analytics module: monitoring of business indicators
Advanced Reporting Module: generation of automatic reports programmable by email
IS integration
Standard connectors
Incoming email connectors (email body, PDF)
Data exchange by Web Services
Standard EDI SooDispatch to Soodispatch (Ordering party, Subcontractor)
Hosting
100 GB data storage
24/7 Supervision
Customer support
Customer success Manager
Account Manager
Ticketing System Support
Phone support
You are an independent technician ?
You are looking for a simple mobile solution to centralize and manage your contractors and on-sites?
Add-ons
Logistics, CRM & projects
3 extra modules are available from the ‘STANDARD’ pack offering.
SOOdispatch is available in SaaS (Software as a Service) by monthly or annual subscription .
The solution is based on a virtualised environment on our infrastructure. You do not need any server or technical installation.
The technical platform is secure, redundant and environmentally friendly. It is based on the Tier 1 Data Center leaders in infrastructure hosting.
The guaranteed availability rate is 99.8% 24 hours a day, 7 days a week. Your data is backed up daily.
Add-ons
Logistics, CRM & projects
3 extra modules are available from the ‘STANDARD’ pack offering.
SOOdispatch is available in SaaS (Software as a Service) by monthly or annual subscription .
The solution is based on a virtualised environment on our infrastructure. You do not need any server or technical installation.
The technical platform is secure, redundant and environmentally friendly. It is based on the Tier 1 Data Center leaders in infrastructure hosting.
The guaranteed availability rate is 99.8% 24 hours a day, 7 days a week. Your data is backed up daily.
Features
Some features in 1 click
Asset and equipment
EDI, Automation, API
The definition of incoming EDI scripts (eg. on-site work requests) enables the integration of all types of data (json (à rajouter aussi au français), XML, formatted data, via email, ftp, webservices). Our powerful scripting engine assists you to integrate requests with complex formats.
Subcontracting
Our powerful calculation engine allows: pre-invoicing, estimated quoting, flat-rate or actual billing, real-time work monitoring.
Manage complex rates according to specific client/contractor rates, specific market codes, geographies. Management of simultaneous services (specific rate for several works on the same site, on the same day…)
Planning and operations
Monitor parts shipped, check the return of expected parts
Planning
Mobility
Quote, Invoice, HR management
Reporting, Dashboard and analytics
Clients
They trust us
Clients
They trust us
Save time, increase profitability & client satisfaction while simplifying your technicians‘ daily work and your planner’s workload.
SOOdispatch is a FSM (field Service Management) Cloud software dedicated service providers.
We help you manage all installation & maintenance operations, from the creation of the request, quoting to invoicing, including planning, field follow-up and the management of spare parts linked to on-site works.
Save time, increase profitability & client satisfaction while simplifying your technicians‘ daily work and your planner’s workload.
SOOdispatch is a FSM (field Service Management) Cloud software dedicated service providers.
We help you manage all installation & maintenance operations, from the creation of the request, quoting to invoicing, including planning, field follow-up and the management of spare parts linked to on-site works.
